How to Track Your KK8 Deposit History

Sign In to the Correct Account

Make sure you are signed in to the member account whose deposit records you want to review. This helps ensure that the transaction history shown belongs to the correct account.

Know the Approximate Deposit Date

If you are searching for a specific top up, having an approximate payment date makes it easier to define a useful start and end date instead of reviewing an unnecessarily wide period.

Know the Status You Want to Review

The supplied process allows you to filter by transaction status such as pending, approved or rejected. Choosing the relevant status can make it easier to locate the deposit you need.

Identify the Deposit Method When Possible

If you made several deposits during the same period, remember whether the transaction used online banking, E-Wallet, KK8 Pay or USDT. This can help you compare the history result with your own payment records.

Step 1. Click the History Button

Open the History section from your account interface to access transaction records. If you need help locating platform features, follow Navigating the Platform (/en/user-guide/navigating-the-platform) (Internal Link).

Step 2. Select Deposit

Choose Deposit as the transaction category so the history page focuses on account funding records rather than withdrawals or gaming transactions.

Step 3. Enter the Start and End Dates

Set the relevant start date and end date for the period you want to review. A focused date range can make the displayed records easier to scan.

Step 4. Select Your Preferred Status

Choose the status you want to check, such as Pending, Approved, Rejected or another available status shown by the platform.

Step 5. View the Deposit History

Apply the selected criteria and review the resulting deposit records. Compare the date, amount, status and other available transaction details to identify the correct top up.

Pending Deposits

A Pending status generally indicates that the deposit has not yet reached a final recorded outcome. The transaction may still be processing, so review the latest status before attempting the same payment again.

Approved Deposits

An Approved status indicates that the deposit has reached the approved state shown in the account history. Compare the amount with your wallet balance or payment record when confirming completion.

Rejected Deposits

A Rejected status indicates that the deposit was not approved. Review any reason or additional information shown with the transaction before creating another top up request.

Other Available Statuses

If the platform displays other status options, use the current wording shown in History as your reference because payment status labels can vary by transaction flow.

Check the Transaction Date

Compare the recorded date with the time you initiated the deposit so you can identify the correct transaction.

Check the Deposit Amount

Match the displayed amount with the value you submitted. This is particularly useful when several deposits were made during the same date range.

Review the Current Status

Check whether the transaction is shown as pending, approved, rejected or another available state. Do not assume that a payment is complete without reviewing the recorded status.

Compare the Payment Method

When relevant information is available, compare the record with the payment channel you used. For online banking instructions, see EzPay, FPX and TnGO (/en/user-guide/ezpay-fpx-and-tngo) (Internal Link) or KK8 Pay (/en/user-guide/kk8-pay) (Internal Link).

Check Your Wallet Balance

If a deposit is shown as approved, review your wallet or account balance to confirm whether the funding amount has been reflected.

I Cannot Find My Deposit

Expand the selected date range and confirm that Deposit is selected as the transaction category. Also check whether the chosen status filter is hiding the record you need.

My Deposit Is Still Pending

Continue checking the transaction record before attempting another identical payment. Processing time can vary depending on the payment channel and transaction conditions.

My Deposit Was Rejected

Review the transaction details and confirm whether the payment amount, selected channel or authorisation process was completed correctly before trying again.

My Payment Was Successful but the Deposit Is Not Approved Yet

Compare the payment confirmation with your deposit history and allow time for processing. Avoid creating a duplicate payment while the first transaction is still being reviewed.

The History Page Shows No Results

Check the start date, end date and selected status. A narrow filter can return no records even when older deposits exist outside the selected period.

I Used Touch ’n Go

Review E-Wallet (/en/user-guide/e-wallet) (Internal Link) for the Touch ’n Go top up process and compare the successful payment with the transaction shown in History.

I Used USDT

Review USDT Deposit (/en/user-guide/usdt-deposit) (Internal Link) and compare the amount and transaction timing with your crypto transfer record.

How to Top Up

Use How to Top Up (/en/user-guide/how-to-top-up) (Internal Link) for the general funding process, including choosing a deposit channel, entering an amount and submitting the transaction.

EzPay, FPX and TnGO

Use EzPay, FPX and TnGO (/en/user-guide/ezpay-fpx-and-tngo) (Internal Link) for instructions covering online banking and Touch ’n Go payment options.

E-Wallet

Use E-Wallet (/en/user-guide/e-wallet) (Internal Link) for the dedicated Touch ’n Go deposit flow.

KK8 Pay

Use KK8 Pay (/en/user-guide/kk8-pay) (Internal Link) for the online banking process that includes selecting a preferred bank, confirming the amount and authorising payment.

USDT Deposit

Use USDT Deposit (/en/user-guide/usdt-deposit) (Internal Link) for the TRC-20 cryptocurrency deposit process and one-time wallet address requirements.

Withdrawal History

If you need to review outgoing funds rather than deposits, follow Track Your Withdrawal History (/en/user-guide/track-your-withdrawal-history) (Internal Link).

How do I check my KK8 deposit history?

Open History, select Deposit, enter the relevant start and end dates, choose a preferred status and review the displayed transaction records.

Can I filter deposits by date?

Yes. The supplied process includes setting start and end dates to define the period you want to review.

Can I filter deposits by status?

Yes. You can choose statuses such as Pending, Approved or Rejected, along with any other status options currently displayed in the History section.

What does Pending mean?

Pending generally means the deposit has not yet reached a final recorded outcome. Continue checking the transaction status before repeating the payment.

What does Approved mean?

Approved indicates that the deposit has reached the approved state reflected in the transaction history. Check your wallet balance when confirming the completed funding.

What does Rejected mean?

Rejected means the transaction was not approved. Review any available details and verify your payment information before making another deposit.

Why can I not see an older deposit?

The selected date range may not include the transaction. Expand the start and end dates and review your status filter before concluding that the record is unavailable.

Where can I learn how to make a deposit?

Follow How to Top Up (/en/user-guide/how-to-top-up) (Internal Link) for the general deposit process or visit Deposit (/en/deposit) (Internal Link) to access the account funding section.

Where can I review gaming transactions instead?

Use Track Your Game Transaction and Rebate History (/en/user-guide/track-your-game-transaction-and-rebate-history) (Internal Link) for game-related records and rebate history.