How to Track Your KK8 Game Transaction and Rebate History

Sign In to the Correct Account

Make sure you are logged in to the member account whose records you want to inspect. This helps ensure that the displayed transaction and rebate history belongs to the intended account.

Know the Approximate Date Range

If you are searching for a specific game session or rebate record, note the approximate date before opening History. A focused date range can make the results easier to review.

Know the Approximate Time for Game Transactions

The game transaction search includes start and end time fields in addition to dates. If you know when the activity occurred, use those time filters to narrow the results.

Identify the Game Provider

If you remember which provider was used, select that game provider in the history filter to reduce unrelated transaction results.

Step 1. Click the History Button

Open the History section from your account interface. If you need help locating account features, follow Navigating the Platform (/en/user-guide/navigating-the-platform) (Internal Link).

Step 2. Select Game Transaction

Choose Game Transaction as the transaction type so the History section displays gaming-related records.

Step 3. Enter the Start and End Dates

Set the relevant start date and end date for the period you want to review. Use a narrower range when searching for a specific gaming session.

Step 4. Enter the Start and End Times

Add the relevant start and end times to narrow the transaction results further, especially when several gaming sessions occurred on the same day.

Step 5. Select the Game Provider

Choose the game provider connected to the activity you want to review. This helps separate one provider’s records from transactions generated through other providers.

Step 6. View the Game Transaction History

Apply the selected filters and review the displayed game transaction history. Compare the available provider, date, time and transaction details to identify the record you need.

Filter by Start and End Date

Use the date fields to define the overall period covered by the search. This is useful when you know the day or date range in which the activity occurred.

Filter by Start and End Time

Use the time fields to narrow the search within the selected dates. This can be helpful when a member has many game records during the same day.

Filter by Game Provider

Select the relevant provider to reduce unrelated records. If you are unsure which provider was used, start with a broader search and then refine it after identifying the likely source.

Expand the Search When No Result Appears

If the expected transaction does not appear, widen the date or time range and review the selected game provider before concluding that the record is unavailable.

Step 1. Click the History Button

Open the History section from your member account to begin reviewing rebate records.

Step 2. Select Rebate as the Transaction Type

Choose Rebate under Transaction Type so the page focuses on rebate-related account records.

Step 3. Enter the Start and End Dates

Set the relevant start date and end date for the rebate period you want to review.

Step 4. View the Rebate History

Apply the date range and review the displayed rebate history. Compare the available dates and amounts with the gaming activity or promotion you are checking.

Check the Date and Time

For game transactions, compare the date and time shown in History with the session you remember. This is especially useful when several records appear from the same provider.

Check the Game Provider

Confirm that the provider shown in the record matches the game source you intended to review. For broader browsing, visit KK8 Games (/en/games) (Internal Link).

Review the Transaction Details

Check the available transaction information shown by the platform and compare it with your own session activity. Use the live record as the primary reference for what the account has stored.

Check the Rebate Date

For rebate history, confirm that the displayed date falls within the period associated with the gaming activity or applicable rebate arrangement.

Review the Rebate Amount

Compare the rebate amount shown in History with the relevant account activity. If you need a general overview of rebate-related information, visit KK8 Rebate (/en/rebate) (Internal Link).

I Cannot Find a Game Transaction

Check that Game Transaction is selected, widen the date and time range, and make sure the correct game provider is selected. One restrictive filter can hide the record you are trying to find.

I Selected the Wrong Game Provider

Change the provider filter and run the search again. If you do not remember the provider, use a broader search before narrowing the results.

The Time Range Is Too Narrow

Expand the start and end times so the search includes more of the selected day. This can help when the exact session time is uncertain.

I Cannot Find a Rebate Record

Make sure Rebate is selected under Transaction Type and expand the start and end dates. Review whether the rebate period falls outside the original search range.

My Rebate Amount Looks Different Than Expected

Compare the rebate record with the relevant gaming activity and any applicable promotion or rebate conditions. Use KK8 Rebate (/en/rebate) (Internal Link) for related information.

I Need to Check Deposit Activity Instead

Follow Track Your Deposit History (/en/user-guide/track-your-deposit-history) (Internal Link) when the transaction you need relates to account funding rather than gaming activity.

I Need to Check Withdrawal Activity Instead

Follow Track Your Withdrawal History (/en/user-guide/track-your-withdrawal-history) (Internal Link) when you need to review outgoing payment records.

Track Your Deposit History

Use Track Your Deposit History (/en/user-guide/track-your-deposit-history) (Internal Link) to review deposit records by date and transaction status.

Track Your Withdrawal History

Use Track Your Withdrawal History (/en/user-guide/track-your-withdrawal-history) (Internal Link) to review withdrawal records by date and status.

KK8 Rebate

Visit KK8 Rebate (/en/rebate) (Internal Link) for information related to rebate features and applicable account activity.

Games

Visit KK8 Games (/en/games) (Internal Link) to browse available categories such as Slots, Sports, Lottery and Racing.

Promotions

If a rebate is associated with a promotional offer, review KK8 Promotions (/en/promotion) (Internal Link) for the relevant campaign conditions.

How do I check my KK8 game transaction history?

Open History, select Game Transaction, set the start and end dates, enter the start and end times, select a game provider and review the displayed records.

Can I filter game transactions by time?

Yes. The supplied process includes both start and end time fields in addition to the date range.

Can I filter by game provider?

Yes. Select the relevant game provider before viewing the game transaction history.

How do I check my KK8 rebate history?

Open History, select Rebate under Transaction Type, enter the relevant start and end dates, then review the displayed rebate records.

Do rebate records use a time filter?

The supplied rebate process specifies start and end dates. It does not specify a separate start and end time requirement for rebate history.

Why can I not find an older game transaction?

The date or time range may not include it, or the wrong game provider may be selected. Expand the filters and search again.

Why can I not find an older rebate?

Expand the start and end dates and confirm that Rebate is selected as the transaction type.

Where can I check deposit records?

Use Track Your Deposit History (/en/user-guide/track-your-deposit-history) (Internal Link) for account funding transactions.

Where can I check withdrawal records?

Use Track Your Withdrawal History (/en/user-guide/track-your-withdrawal-history) (Internal Link) for withdrawal transactions.

Where can I learn more about rebates?

Visit KK8 Rebate (/en/rebate) (Internal Link) for related rebate information.