How to Deposit with KK8 Pay

Sign In to the Correct Account

Access your member account through KK8 Login (/en/login) (Internal Link) before starting the payment. Make sure the account you are funding is the correct one.

Prepare Your Online Banking Access

KK8 Pay requires you to continue to your selected bank during the transaction. Have access to the online banking account you intend to use before starting the deposit.

Check the Deposit Amount

Decide how much you want to deposit before opening the banking authorisation stage. Review the amount carefully before submission so it matches the payment you intend to make.

Review Promotions Before Depositing

If the deposit is intended for a bonus, check KK8 Promotions (/en/promotion) (Internal Link) first and review the offer’s deposit, eligibility and turnover conditions.

Step 1. Click Deposit

After signing in, select Deposit to open the account funding section.

Step 2. Click Deposit Channel

Open the deposit channel selector to view the payment methods currently available for your account.

Step 3. Click KK8 Pay

Choose KK8 Pay as your preferred deposit method. Make sure the selected channel is correct before entering any payment information.

Step 4. Select Your Preferred Bank

Choose the supported bank you want to use for the payment from the available banking options.

Step 5. Enter the Amount

Enter the deposit amount you want to add to your account and check the value carefully before continuing.

Step 6. Click Submit

Submit the deposit request after confirming the selected bank and entered amount.

Step 7. Confirm the Amount and Bank

Review the deposit amount and selected bank again before proceeding to the account verification and banking stages.

Step 8. Enter Your UID and Select Next

Enter the required UID and select Next to continue. Check that the UID belongs to the account you intend to fund before proceeding.

Step 9. Log In to Your Bank

Continue to your selected bank’s online banking interface and sign in through the bank’s own payment environment.

Step 10. Authorise the Payment

Review the banking transaction details and complete the authorisation using the verification method required by your bank.

Step 11. Confirm the Online Top Up Is Successful

After successful bank authorisation, check for the online top up confirmation and verify that the transaction has been recorded before attempting another deposit.

Confirm the Deposit Channel

Make sure KK8 Pay is selected before moving to the banking stage. Using the correct channel helps ensure that the instructions shown match the payment method you intend to use.

Check the Preferred Bank

Verify that the selected bank is the one you plan to use before submitting the request.

Check the Deposit Amount

Compare the amount entered on the deposit page with the amount displayed during bank authorisation. Both should match before payment is approved.

Confirm the UID

Review the UID before selecting Next. Incorrect account information may cause unnecessary payment or account-verification issues.

Confirm Before Authorising

During the online banking stage, review the amount and payment information provided by your bank before completing the transaction.

Use Your Bank’s Official Payment Interface

Enter banking credentials only through the appropriate bank authentication page shown during the KK8 Pay flow. Avoid sharing your banking login details with another person.

Keep Your UID and Account Credentials Private

Your UID and login credentials are account information. Use them only in the appropriate account or payment fields and avoid sharing them in messages or screenshots.

Review the Amount Before Authorisation

Check the transaction amount before approving payment through your bank. This reduces the risk of authorising an unintended amount.

Avoid Duplicate Payments

If payment has already been authorised, check the transaction status before repeating the deposit. This helps prevent accidental duplicate funding.

KK8 Pay Is Not Shown as a Deposit Channel

If KK8 Pay is not currently displayed, use another available deposit method or check again later. Payment-channel availability can vary, so rely on the live deposit screen.

My Preferred Bank Is Not Listed

Select one of the banks currently supported in the KK8 Pay channel or use another available payment method.

My Deposit Amount Is Rejected

Review any minimum or maximum limits displayed on the deposit page and adjust the amount if it does not satisfy the current requirements.

My UID Is Not Accepted

Check the UID carefully for typing errors. If you cannot remember your account identifier, follow Forget UID (/en/user-guide/forget-uid) (Internal Link) before retrying.

I Cannot Log In to My Bank

Use your bank’s own account recovery or support options if you cannot access online banking. Do not repeatedly guess sensitive credentials.

Bank Authorisation Failed

Check whether the bank rejected the transaction, whether sufficient funds are available and whether the bank’s verification step was completed. Confirm the transaction status before trying again.

Payment Was Successful but My Balance Has Not Updated

Review Track Your Deposit History (/en/user-guide/track-your-deposit-history) (Internal Link) before submitting another payment. The deposit may still be processing.

I Prefer FPX, EzPay or Touch ’n Go

Follow EzPay, FPX and TnGO (/en/user-guide/ezpay-fpx-and-tngo) (Internal Link) for instructions covering those alternative payment methods.

Review Your Deposit History

Use Track Your Deposit History (/en/user-guide/track-your-deposit-history) (Internal Link) after completing the banking transaction to review the available deposit record.

Match the Amount and Time

Compare the transaction amount and timestamp with your online banking record so you can identify the correct KK8 Pay deposit.

Check Before Depositing Again

If the payment was authorised successfully but the deposit is still processing, wait for the current transaction status to update before attempting another payment.

Use the General Deposit Guide When Needed

For broader information about deposit channels, promotion selection and account funding, follow How to Top Up (/en/user-guide/how-to-top-up) (Internal Link) or visit Deposit (/en/deposit) (Internal Link).

What is KK8 Pay used for?

KK8 Pay is used as an online banking deposit channel for funding your account through a supported bank.

How do I deposit with KK8 Pay?

Open Deposit, select the deposit channel, choose KK8 Pay, select your preferred bank, enter the amount, submit the request, confirm the details, enter your UID, log in to your bank and authorise the payment.

Do I need to choose a bank?

Yes. The supplied process includes selecting a preferred supported bank before entering the deposit amount.

Do I need my UID?

Yes. The supplied KK8 Pay flow requires the UID before you continue to online banking.

Do I need to log in to online banking?

Yes. The process continues to your selected bank so you can authenticate and authorise the transaction.

How do I know whether the top up was successful?

Check for the successful online top up confirmation and verify the deposit through your account balance or deposit history.

What should I do if my bank authorisation fails?

Check your banking credentials, available balance and verification steps. Confirm with your bank whether the payment was processed before submitting another deposit.

Where can I check a completed deposit?

Use Track Your Deposit History (/en/user-guide/track-your-deposit-history) (Internal Link) to review available records for completed and processing deposits.

Where can I learn about E-Wallet deposits?

Follow E-Wallet (/en/user-guide/e-wallet) (Internal Link) for the Touch ’n Go deposit process.